View all of our legal notices all in one place.
Welcome to Feterie (http://www.feterie.com). The feterie.com (http://www.feterie.com) website (the “Site”) is comprised of various web pages operated by Feterie offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of Feterie.com (http://www.feterie.com) constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
Feterie.com is an E-commerce Site
Feterie provides design, product development and art licensing services to manufacturers and private consumers as well as sells paper goods, home decor and gift products (personalized and non-personalized).
Visiting Feterie (http://www.feterie.com) or sending emails to Feterie constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing. Feterie does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 13, you may use feterie.com (http://www.feterie.com) only with permission of a parent or guardian.
PERSONALIZED PRODUCTS: Due to the personalized nature of our tailored printed products, all personalized products are NON-refundable once the order is approved and proceeds to production unless it is an Feterie error. We cannot accept returns due to customer errors, such as typos and color choices. Please keep in mind that all shipping charges are also non-refundable. If for any reason you wish to cancel your order, please send an email to cancel ASAP. Once a proof approval has been given, your order will immediately proceed to production so that we can meet your deadline in a timely manner. If the order is cancelled before final approval, we will refund 80% of the total order. Unfortunately, we cannot offer a refund if you cancel after the approval has been given.
NON-PERSONALIZED PRODUCTS: If your order was delivered damaged, please notify us within 7 days and we will replace the damaged product (s). However, we’ll need to receive the original damaged item before we can replace it. If you are not satisfied with your order, you may return the item for store credit or exchange. The item that is being returned must be unused, unopened, in re-sellable condition inside its original packaging. Please note, gift wrap are NOT refundable due to the delicate nature of the product.
Links to third party sites/Third party services
Feterie.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Feterie and Feterie is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Feterie is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Feterie of the site or any association with its operators.
Certain services made available via feterie.com (http://www.feterie.com) are delivered by third party sites and organizations. By using any product, service or functionality originating from the feterie.com domain, you hereby acknowledge and consent that Feterie may share such information and data with any third party with whom Feterie has a contractual relationship to provide the requested product, service or functionality on behalf of Feterie users and customers.
No unlawful or prohibited use/Intellectual Property
You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site. All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Feterie or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Feterie content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Feterie and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Feterie or our licensors except as expressly authorized by these Terms.
The Service is controlled, operated and administered by Feterie from our studio within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Feterie content accessed through Feterie.com (http://www.feterie.com) in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless Feterie, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Feterie reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Feterie in asserting any available defenses.
Feterie reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Feterie as a result of this agreement or use of the Site. Feterie’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Feterie’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Feterie with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Feterie with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Feterie with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
Feterie reserves the right, in its sole discretion, to change the Terms under which Feterie.com is offered. The most current version of the Terms will supersede all previous versions. Feterie encourages you to periodically review the Terms to stay informed of our updates.
Feterie welcomes your questions or comments regarding the Terms: Email us or 408.800.1902
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
- Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To administer a contest, promotion, survey or other site feature
- To send periodic emails
- The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser, if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://feterie.com/about/privacy_policy
All content included on the Feterie Web site, including but not limited to text, illustration/graphics, logos, icons, images, product and brand names, and compilation of the Web site (i.e., the collection, arrangement and assembly) is the copyrighted work of Feterie and is protected by U.S. and worldwide copyright laws and treaty provisions. The content and materials on this Web site may be used as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content and/or materials on this Web site is strictly prohibited.
Feterie, the Feterie mark, the “spark”, and tagline “Living, Giving and Celebrating with Style” are trademarks of Feterie. All other trademarks are the property of their respective owners. Feterie’s trademarks may be used only with written permission from Feterie and proper acknowledgement.
All Rights Reserved
Feterie does not grant any express or implied right to you under any patents, copyrights, trademarks, or trade secret information.
Social Media Use
Feterie does not grant any licenses to those who pin our product images and logo on Pinterest.
If you have any questions, please contact us.